How to Spot Moving Scams: Red Flags to Watch
Want to avoid moving scams? Here’s how:
Moving scams often prey on the stress of relocating. Scammers use tactics like offering suspiciously low prices, demanding large upfront deposits, or lacking proper licenses. To protect yourself:
- Look for red flags: Unusually low quotes, no written agreements, or missing credentials.
- Verify movers: Check their USDOT number and insurance on official websites.
- Read reviews: Use platforms like MOD24 for verified reviews and transparent pricing.
- Avoid upfront deposits over 20%.
- Get written estimates: Never rely on verbal agreements.
If scammed, stop payments immediately and report the issue to authorities like the FMCSA or BBB. Stay vigilant, and always research movers thoroughly before booking.
Top 5 Moving Company Scams And Red Flags (2021)
Moving Scams: Basic Facts
Moving scams take advantage of the stress and deadlines involved in relocating. They often lure people with cheap estimates, only to tack on hidden fees, hold belongings hostage, or disappear after taking deposits.
Why Scams Keep Happening
Here’s why these scams continue to thrive:
-
Rushed Choices Under Pressure
Relocation comes with tight schedules and a lot to juggle - packing, travel plans, and more. This urgency can lead people to pick the first mover that seems available without digging into their background. -
Difficult Verification
Scammers exploit weaknesses in the verification process. They can forge business licenses and insurance documents, use temporary phone numbers and addresses, and even manipulate online reviews. This makes it hard to tell the difference between a trustworthy company and a scammer.
Up next: how to spot the red flags of moving scams.
Warning Signs to Watch For
Be on the lookout for these pricing issues that could indicate a potential scam:
Price Red Flags
- Unusually low written estimate compared to the average market rate
- Verbal quotes only with no written agreement provided
- Excessive upfront deposits, especially if more than 20% of the total cost is required
- Final charges much higher than the estimate without a clear and valid explanation
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Steps to Avoid Moving Scams
Follow these steps to carefully evaluate movers before making a decision.
Verify Company Credentials
Check the USDOT number and state license of the moving company on the FMCSA or relevant state agency websites. MOD24 makes this process easier by showing each mover's license and insurance status directly on their profile.
Look at Customer Reviews
Browse verified, up-to-date reviews on MOD24. This helps you identify consistent service quality, transparent pricing, and any recurring complaints.
Book and Manage Your Move Online
With MOD24, you can book your move online with clear rate estimates, track your contract, and get 24/7 support. This reduces the chances of hidden fees or miscommunication.
Next: If a mover violates the agreement, find out what steps to take in 'What To Do If Scammed.'
What To Do If Scammed
If a mover violates your agreement, take these steps to address the situation:
Stop Payments
Get in touch with your bank or credit card company right away to halt or dispute any pending transactions.
File Official Reports
Notify the appropriate authorities about the scam:
- Federal Motor Carrier Safety Administration (FMCSA): Submit a complaint through the National Consumer Complaint Database.
- Better Business Bureau (BBB): Provide a detailed report, including the company's information and the specifics of the incident.
- Local law enforcement: File a police report, especially if your belongings are being held.
- State Attorney General's office: Reach out to your state's consumer protection division for assistance.
Make sure to save copies of all reports and note any reference numbers for future follow-ups.
Wrapping Up
To ensure a smooth and secure move, watch for warning signs and stick to the outlined vetting process. Verify every mover's USDOT number and insurance, insist on written estimates, check reliable reviews, and keep all your paperwork. Platforms like MOD24 make it easy to compare licensed, insured movers, get live price quotes, and handle your booking safely online.

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