Our good reputation is very important to us, which is why we always check twice the companies we recommend to make sure that their services are consistent with your particular needs. Confidential terms and the privacy of the data are included in our policy. All the data we collect from you is completely confidential, and we only use it for purposes relevant to relocation. We can not retain your credit card numbers - a payment processor saves your billing data.

Although every moving company is unique, they all offer a relatively similar set of services. It is up to you to decide which ones you need depending on your specific requirements and budget. Of course, you can always shop around and compare the prices of different services between companies to decide just how much you want to spend. Now, let’s take a quick look at the most commonly offered solutions:

• Packing service - It is evident that every relocation begins with packing. Hire a mover if you have fragile and delicate items, large or small, that require special equipment, or bulky furniture that you don't know how to protect. If you want to do everything by yourself, you will have to start weeks in advance. On the other hand, a professional crew will do all the packing in just one day. 
• Residential moving - While some people choose to move on their own, this can often be very challenging. Get a mover to manage the transportation of your household inventory while you do other tasks.
• Apartment relocation - This solution is similar to residential relocation; however, maneuvering big furniture pieces around an apartment building requires a well-coordinated squad of pros. Besides, some older buildings don’t have elevators, making it much more difficult to get around. In such situations, recruiting a mover is strongly recommended.
• Commercial move - Hiring a moving company is a smart choice when relocating a business. You're going to need a big workforce to navigate the move of the entire workplace efficiently since there is typically a lot of furniture and equipment that should be transported quickly.
• Labor-only service - If you've figured out the logistics regarding your move but aren’t too excited about physical work, you should get a squad of experts to load and unload heavy pieces of furniture to the truck.
• Storage facilities - If you need to move some furniture items in or out of storage, you can book professionals to transport your belongings, or even provide you with a storage unit.

We at Mod24 understand that life can be unpredictable sometimes. The movers on our platform understand that, too. That is why we offer all platform users the option to cancel or reschedule their relocation date. Optionally, you can provide us with a reason for the cancellation, which will help us further improve our offer.

However, Mod24 doesn’t have the authority to grant refunds to companies’ customers. If you would like to get a refund for your relocation, that will require direct contact with the mover. However, feel free to report any issues you may have had, and we will review the company in question and decide whether it should stay on our platform.